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Rains Renew

Everything you need to know about Rains’ buy-back program.

  • What is Rains Renew?
  • Who can use Rains Renew?
  • Which products can I trade back?
  • I don’t live in the UK. When will my country be eligible?
  • How do I trade back a product?
  • Can I trade heavily damaged products?
  • What happens if my traded product can’t be refurbished and resold?
  • Is Rains Renew free to use?
  • How many times can I use Rains Renew?
  • How will I receive my store credit?
  • Can my traded product be returned to me?
  • How can I use the store credit?
  • How long is the store credit valid?
  • How do I speak to someone about my buy back?
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