Please follow the below steps for refunds:
1. Email firstname.lastname@example.org to request an RA# for your return. Please include order number, reason for return e.g. Return, Manufacturing error.
2. If items being returned were purchased within a multi-buy or promotional offer, those additional items must also be returned. If the items are not returned, the value of the items will be deducted from the credit.
3. Once your email is received, we will respond with further instructions to return the item. Your request will be processed as soon as we receive your parcel, and you will receive an email notification shortly after. Please expect a refund within 14 days from when we process your return.
For further details, please refer to our Returns info page.