Prior to generating a return please contact firstname.lastname@example.org with your order # and reason for the return. To return your approved product, you should mail your product to:
Attn: Noble Gentlemen Trading Co c/o RAINS
Unit 201 - 1183 Odlum Drive,
Vancouver, BC, V5L 2P6
Please note that you will bear the cost of the shipment unless your product is faulty, and that we do not accept drop point delivery. Consider using delivery service with tracking. Customers are responsible for any lost parcel when returning products to Rains.