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Articles in this section

  • Can I return my order?
  • Can I try my item on before returning it?
  • How do I return or exchange my order?
  • Do you cover my shipment cost?
  • When can I see the refund on my account?
  • When will I get the replacement order?
  • Why have you sent a credit note instead of a refund?
  • Why haven’t I heard from you since I have returned my order?

Do you cover my shipment cost?

We will cover the return-shipping costs within the United States. Contact us@rains.com to request a pre-paid return label.

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Related articles

  • How do I return or exchange my order?
  • When can I see the refund on my account?
  • Can I return my order?
  • Why have you sent a credit note instead of a refund?
  • Can I try my item on before returning it?
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