How can I use my gift card on the Rains website?

Introduction

Introduction

Gift cards are a convenient and flexible way to shop at RAINS. This guide will explain how to use your gift card when purchasing on the RAINS website, so you can enjoy our contemporary, functional outerwear and lifestyle products with ease.

Using Your Gift Card Online

If you have purchased a gift card directly from the RAINS website, you can use it during the online checkout process. Please ensure you are shopping on the correct website portal (https://rains.com) to redeem your gift card. To apply your gift card:

  1. Add your desired items to the shopping cart.
  2. Proceed to the checkout page.
  3. Enter your gift card code in the designated "Gift Card" field.
  4. The gift card amount will be applied to your order total. Any remaining balance can be paid using alternative payment methods.

Using In-Store Gift Cards

Please note that gift cards purchased in RAINS physical stores are valid only for in-store purchases and cannot be used on the online store. Use these cards at any RAINS store location to redeem your balance.

Gift Cards and International Shipping

For customers ordering from shipping destinations outside the primary website region, the gift card functionality may differ. In some cases, a voucher may be provided instead of a traditional gift card. Please check the specific terms during purchase or contact RAINS customer support for clarity.

Need Further Assistance?

If you experience any issues using your gift card or have questions about its status, please contact RAINS customer support through the Contact Us section at rains.com. We’re here to help you enjoy a seamless shopping experience with our premium waterproof outerwear and lifestyle collections.