Why haven’t I received an order confirmation yet?
What should I do if I have received an incorrect item in my order?
What should I do if something is missing from my order?
What should I do if something in my order is damaged?
What do I do if I have any complaints about a product?
Can I make a complaint if my item is bought through one of your dealers?

What should I do if I have received an incorrect item in my order?

You can return your item free of charge. Please reach out to support@rainsaustralia.com.au and the customer service team will be able to provide you with further instructions.

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