Once your order has been placed, it is usually processed within 24 business hours.
You will receive an order confirmation shortly after your purchase.
Once your parcel has been dispatched, you will receive a separate shipping confirmation with a tracking link.
Please note that delivery times are counted in business days.
The available shipping methods and estimated transit times for your delivery country will be shown at checkout before you complete your order.
For general shipping information, please visit our Shipping page:
https://www.rains.com/pages/shipping
Need help?
If you have not received your shipping confirmation with tracking information within 24 business hours after placing your order, or if your order has not arrived within the expected delivery time shown at checkout, please contact us and include your order number.