Once your parcel has been dispatched, you will receive a shipping confirmation email with a tracking link.
You can use the tracking link to follow your parcel and see the latest delivery updates from the carrier.
Please note that tracking information may take some time to update after your parcel has been dispatched.
I have not received tracking information
Orders are usually processed within 24 business hours.
If you have not received your shipping confirmation with tracking information within 24 business hours after placing your order, please contact us and include your order number.
My tracking has not updated
If your tracking link has not been updated, we recommend checking again later, as carrier updates may take some time to appear.
If the tracking has not updated for several business days, or if the parcel appears to be stuck, please contact us and include your order number.